Help Center

FAQs

This covers the tops questions we receive from our clients.

How can I increase my tax return refund amount?

Are tax return fees deductible?

Do you prepare old tax returns?

I have outstanding lodgements, will I be penalised?

When is my tax return due?

How does the $0 out-of-pocket expenses work?

I earn under the tax-free threshold. Do I still need to lodge?

Received MyGov text message saying text refund deposited. Where is it?

How long does it take to prepare my tax return?

When will I receive my tax return?

Get your tax return back, fast.

Three easy steps is all it takes.

Get Started

Terms & Conditions Apply

$0 upfront costs and $0 out-of-pocket expenses are on available on eligible individual tax return plans. You must also meet minimum eligiblity. Fee from refund service incurs additional: $25 surcharge. All plans are based on your tax return commitments and the information we receive from you and the ATO. Business tax returns do not currently qualify for fee from refund services ($0 out-of-pocket expenses & $0 upfront costs). All business tax returns must make payment before work on the tax return is commenced due to the complexities involved. eTeam Tax Accountants Pty Ltd or its partners reserves the right to refuse or limit the quantity of tax returns for any reason. Online tax return requires you provide us with all necessary documents and information. Limited liability by a scheme approved under Professional Standards Legislation. Terms and eligiblity requirements at eteamtax.com.au/terms